Delivery is operated by TNT Express Courier and all orders placed before 12:00 are shipped on the same day.

At home:
The courier delivers from Monday to Friday, hours 9-13 and 14-18. In order to facilitate the delivery, we kindly recommend indicating an address where there is a person during the day and hours of the expected delivery. In case the courier will not find the addressee, he will leave a note of attempted delivery: it is necessary to immediately contact the courier to agree the re-delivery or where to collect the product.

Service Proximity:
The new way of managing your deliveries. You can choose where to collect them and where to deliver get your orders delivered for your addressees.

-Locker: the product is delivered by the courier to an automatic machine for the collection and delivery of goods open on a 24/7 basis. There is the possibility of paying when collecting, if you do not want to pay online, with bank transfer or with credit or debit card.

-TNT Point: more than 1.200 shops and commercial businesses throughout the national territory receive your online purchases directly from TNT. They function as warehouses and it is possible to personally go and collect the product. It is possible to pay when collecting, if you do not want to pay online, you can use cash.

In case of withdrawal of the product, Tuttestetica s.r.l. reserves the right to ask the customer the total amount of the delivery and storage costs.

The buyer will be liable for any import duties.

Communicate it at the time of execution of the purchase order (in the order notes or via email at the address servizioclienti@dermo28.com). Tuttestetica s.r.l. cannot, in any case, be held liable for damages or possible delivery delay that cannot be directly imputable to it or for damages caused by the carrier.